Shipping Policy

Thank you for shopping with My Store.

 Shipping Areas

We currently ship within the United Kingdom only.

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 Processing Time

All orders are processed within 1–2 business days (excluding weekends and bank holidays).

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 Delivery Time

• Standard Delivery: 2–5 business days

• Express Delivery (if available): 1–2 business days

Delivery times may vary depending on your location and courier service.

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Shipping Costs

Shipping rates are calculated at checkout.

✅ Free Standard Shipping on orders over £50

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 Incorrect Address

Please ensure your shipping details are correct before placing your order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

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 Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at:

📧 sales@smartstrength.co.uk
📞 +44 7508 198494

Include your order number and photos (if applicable).

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📞 Contact Us

My Store
3 Fothergill Street, Merthyr Tydfil, CF47 0HT, United Kingdom
sales@smartstrength.co.uk
+44 7508 198494